Freight Forwarding Coordinator

Hybrid/Plano 
Full-Time | Direct Hire
Compensation: $65,000 – $72,000 annually

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Overview

We are seeking a detail-oriented and experienced Freight Forwarding Coordinator to support international logistics operations across ocean and air shipments. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems in real time, and takes ownership of shipments from start to finish.

You will play a critical role in ensuring shipments move efficiently, documentation is accurate, and customers remain informed throughout the process.

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What You’ll Be Doing

Shipment Coordination & Execution
• Manage end-to-end international shipments (ocean import/export and air freight)
• Coordinate with carriers, overseas agents, and internal teams to ensure timely movement of freight
• Track shipments and provide proactive updates to customers and stakeholders

Documentation & Compliance
• Prepare and review shipping documents including bills of lading, commercial invoices, and packing lists
• Ensure compliance with international shipping regulations, customs requirements, and FMC guidelines
• Maintain accurate records within internal systems (Cargowise preferred)

Customer & Carrier Communication
• Serve as a primary point of contact for assigned accounts
• Communicate delays, issues, and solutions clearly and professionally
• Work closely with carriers and vendors to resolve shipment challenges

Problem Solving & Operations Support
• Troubleshoot shipment delays, customs issues, or routing problems
• Identify and resolve discrepancies in documentation or system entries
• Support continuous improvement efforts within the logistics process

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What You Bring

• 5+ years of experience in international freight forwarding (ocean and/or air)
• Experience handling NVOCC shipments (import/export)
• 2+ years of hands-on experience with Cargowise (required)
• Strong knowledge of international shipping documentation and compliance
• Familiarity with Incoterms and global trade practices
• Excellent communication, organization, and problem-solving skills
• Ability to manage multiple shipments and priorities simultaneously
• Proficiency with Microsoft Office (Excel, Outlook, etc.)

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Preferred

• Experience working with both ocean and air freight operations
• Exposure to customs clearance processes
• Background supporting high-volume or complex logistics accounts
• Additional language skills (Japanese a plus, not required)

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Why This Role

• High-impact role with ownership of shipments and client relationships
• Stable, growing organization with strong operational infrastructure
• Opportunity to work across international logistics operations
• Team-oriented environment with experienced leadership

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Ideal Candidate

You are someone who:
• Takes ownership of your shipments
• Pays close attention to detail
• Communicates clearly and proactively
• Stays calm under pressure when things shift (because they will)
• Enjoys being the person who keeps everything moving

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Apply

If you have hands-on freight forwarding experience and are comfortable managing international shipments end-to-end, we’d like to speak with you.